Advertising, Editorials, Featured, News /

GDPR – Means losing valuable customers

After GDPR – Here’s how to build your customer base.

A recent survey by W8 concluded that GDPR will make 75% of UK marketing data obsolete.

“Data” is a dirty word. We have all been probably, shocked and surprised by just how many companies have our information on their databases, as the flurry of “Don’t Leave Us” emails hit our inboxes. Many customers have a nagging feeling that there is something sinister about all this data mining that routinely takes place when we shop online. Companies have shared and made money from our data for years. GDPR if anything has forced business to look at the key relationship factor with their customers – TRUST.

Challenger Brands, News /

Challenger Brand – Habito

Habito Logo

 

Gone are the days of sitting in front of your friendly bank manager asking him to lend you the standard 3 and a half times your income to secure a mortgage on your dream home. Now the whole mortgage process is going digital and probably the best of the bunch is Habito.

Habito was founded by Daniel Hegarty, an early employee at Wonga, who had a masterplan to take away the hassle of applying for a mortgage. Habito say they analyse over 11,000 mortgage products across 70 lenders in real-time. The entire process takes place via the Habito app on your smartphone or on their website and crucially it’s free, Ending the fees that many traditional mortgage brokers charge. In the same way Rightmove revolutionised the house buying and selling process, Habito puts the consumer in touch with more mortgage offers to suit their needs. The lack of a need for credit checks at the initial search stages will reassure potential customers who just want to get a feel of what’s out there.

Habito mobile app

 

The early feedback on Trustpilot, the consumer review site, is extremely positive and people seem to like the experience and the customer service they receive.

At Toast we always love digital innovators who make life easier for their customers. With mortgages being the biggest financial commitment many of us make in our lifetimes then more choice can never be a bad thing. So Habito are our challenger brand of the month.

 

Challenger Brands /

Challenger Brand of the Month – Oatly

Oatly make the milk substitute drink from of course oats. To be more precise, Swedish organic oats. Swedish oats they claim are amongst the best they grow healthily in the Nordic climate and crucially a lot of the evil pesticides that are used on oats in the rest of Europe are banned in Sweden.

We like the company because they are irreverent in their advertising and they have strong ethical values mixed with cool science!

Oatly’s patented enzyme technology mirrors nature’s own natural process and turns fibre rich oats into a very nutritious liquid food that is good for you and good for the environment.

Oatly Oats

The company operates out of the southern region of Sweden with Headquarters in Malmö. The Oatly brand is available in more than 20 countries throughout Europe and Asia.

Oatly is keen on being a people brand. Setting up the world’s first non-dairy coffee festival, selling t-shirts with head-turning messaging like “Post Milk Generation” and recently, put out unbranded products with the title of “Not Milk”. It’s this out of-the-box thinking which puts Oatly ahead of their more boring and traditional competitors. And they are already sowing oats that are financial fruitful with a revenue of over 40 million dollars last year.

We like our oats at Toast, they’re part of a healthy breakfast. Oatly are our challenger brand of the month.

Advertising, Featured, News /

Brand Safety – Is your brand safe?

The Brand Safety issue is a big subject in the media right now and doesn’t look like it’s going away soon. For brands and organisations, it’s a reputational nightmare. You make some entertaining and informative video content and suddenly you get calls asking why your video is linked to or surrounded by other content that is extremist, offensive, pornographic, or at its simplest just contrary to your own brand’s ethics and values. For example, you are a family brand selling healthy cereal and you find yourself linked with a very explicit lyrics and imagery from the band Cradle Of Filth, famous for their songs that are violent, sexist, and overtly sexual. That’s a PR disaster that is none of your doing but the problem is you are now in damage limitation mode.

Challenger Brands, News /

Challenger Brand of the month – Birdsong Clothing

Birdsong is a wonderful London-based online fashion store with a genuine promise of “no sweatshops and no photoshop!” A brand who believe in keeping it real and keeping it fair.

Birdsong’s simple mission is to revolutionise the way women dress. Making sure their clothes are made with care and skill and at the same time giving help to local women’s organisations.

“From migrant seamstresses, knitting grannies to all our customers, we unite women.”

Many women workers are exploited for the sake of fashion. Birdsong reject that philosophy. They just want a fun way to do fashion that doesn’t make women feel ashamed about their size and shape.

April-18th-banners2
Advertising, Featured, News /

Is it good advertising practice to bring talent in-house?

The dangers of bringing your agencies in-house.

I suppose there was a sense of schadenfreude amongst a lot of agencies when they watched the PR car car-crash that piled up around the Pepsi Kendall Jenner ad campaign. It was supposed to be an example of good advertising crafted by an in-house creative powerhouse.

In the driving seat that fateful day was Kristin Patrick, senior VP-global brand development. Mr Jakeman, President of PepsiCo Global Beverage Group had praised the ad on Twitter on Tuesday morning shortly after it was released, saying he was “super proud of the @PepsiCo #CreatorsLeague for producing this,” but the tweet has since been deleted. Another danger of deleting your soon-regretted statements of support is that news of your deletion also goes viral! Only adding to the sense of incompetence.

Challenger Brands, News /

Challenger Brand of the month – Skinny Prosecco

Looking for then latest health drink? Want to live a champagne lifestyle without piling on the pounds? Well we may just have the fizz for you…

Skinny Prosecco

 

Thomson & Scott’s ‘Skinny’ prosecco contains only 67 calories per glass. Even health-fanatic Ellie Goulding is a big fan, with an Instagram message of support saying ‘I’LL TAKE IT’.

Challenger Brands, Featured /

The Future of Toast delivery

Far from traditional fixtures of pies and jellied things you’d wish stayed at sea, London is bewildering in it’s levels of culinary creativity. A gourmet crisp shack, pop up potato joint and grilled cheese sandwich shop all exist within 100 metres of the Toast TV towers.

New hire Harry Harryman was quick to point this out and jumped to work immediately, capitalising on this booming trend. Partly transforming our video production shop into an aerial street food delivery service. Toast TV introduces a new wave, artisanal breakfast slice. A pinch of tradition with a punch of modernity. Toast by drone.

For a closer look at Harry and his work process check out the video below.

Each slice is being sold for £7.99 which includes a butter, one topping and includes drone delivery within Soho. This fascinating new segment for London’s foodie history will lift off on National Toast Day, 23rd February 8am-11am purchasable through the ToastTV app.

With our expertise in programmable drones and Harry’s extensive knowledge of cheap supermarket foods we invented a new experience we think Soho will be enjoying for decades to come.

EDIT
11:36 23/2/17 Toast delivery service has been suspended for the foreseeable future due to safety concern involving a minor and the aerial delivery system. We apologise for the inconvenience to those who did not receive their orders. We are not looking to reimburse you at this time or in the future. Thank you very much for your understanding. The Toast Team.

Advertising, Featured /

Planning a brand video production

So, you have a great product or service. Maybe you’re a new-to-market challenger brand wanting to take on the big boys and win? You do your research and everyone in marketing with any intelligence is telling you to setup a brand video production. Because more people engage with brands and share video than any other form of content. If content is king, then video is God.

Video Production gear